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Dysney + subscription

LC31
Level 1: Joiner
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Received email to say dynsney +has 3 plans, I'm currently on £7.99 plan, but was thinking of cancelling. There is a £4.99 plan which I thought was ok, I clicked on this to change to £4.99, saved the changes and o2 have put me on the £10.99 plan, which i did not ask for, so I am now wanting to cancel all together the dysney+ subscription, but funnily enough  there isn't an easy option to cancel. Please help, I will not be paying £10.99 a month  when I didn't request it.  Trying to find the correct part of the website has been a total pain, and taken up too much of my time already. Not happy. 

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madasaf1sh
Level 77: Grand Master
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@LC31 

 

Just follow this guide to cancel or change a extra Guide: Adding and removing O2 Extras  

 

If you cant do it then you will need to contact o2 Guide: How to find help & contact O2 

 

 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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