Direct debit date

[Matty63]

I would like to change my payment date from 18th to 23rd of each month  with immediate effect please.

[TallTrees]

Hi @Matty63 

You will need to contact O2 customer services 

We do not have access to your account as we are a community forum 

Find contacts here

Guide: How to find help & contact O2 

OR 

You will need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)

[Bambino]

@Matty63 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[Enlli]

If you are ion the new system it can be done in the account section of My O2