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Direct Debit / Payment Queey

HRMason
Level 1: Joiner
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on ‎25-06-2024 11:41

on ‎25-06-2024 11:41

My O2 app is saying my payment is late but I have a direct debit set up with you for payment to be taken out tomorrow (June 26th) every month. Can you clarify this direct debit is set up and I am in fact not overdue on any payments? Thank you in advance for your help with this. 

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MI5
Level 94: Supreme
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on ‎25-06-2024 12:08

on ‎25-06-2024 12:08

@HRMason 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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