Destroyed pay monthly phone and want to switch to PAYG

[Ronzo]

I completely destroyed my very old, but workable, phone. I managed to rescue my micro SIM & SD cards. I don't have another phone to put it in and don't want to spend any money on a new one at this time. I'd rather buy a new one after a touchy-feely session once the shops reopen.  Is there any way to swap my monthly contract to a PAYG so that I can keep my number? I can't get through on the phone to find out.

[KingAmo]

@Ronzo

Go to myO2 and see if you can change to pay as you go.
If it isn't possible phone the customer service for help.
The best time to call is 8am and try the number ending with 4005 in the link given
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[MI5]

@Ronzo You can only do it by calling customer service Guide: Coronavirus Community Help and Support 

[Bambino]

@Ronzo Be aware that switching to Pay & Go would still require you to pay the remainder of what you owe on your contract.

[Ronzo]

I'm out of contract

[Ronzo]

That's the problem, I can't get t by through!

[MI5]

The best number to get through seems to be
0800 587 4005