on 16-12-2021 17:15
Hi, two days ago I drove from Spain to France having had regular “welcome to Spain, use your phone as you were at home” etc. I have an unlimited plan.
I cant find out why as soon as I came to France there was no cellular connection and no text warnings. Can anyone help? Many thanks
Solved! Go to Solution.
on 16-12-2021 19:37
Surely an automatic network setting will mean it automatically searches for a new network when it loses connection with a previous one (rhetorical question).
I can only guess but, as you are on unlimited data, you are restricted to 25gb in the eurozone before extra charges occur. If you have a send cap, the charges can't be applied, so the data stops.
on 16-12-2021 17:18
on 16-12-2021 17:18
@NigelKing-001
Have you tried to do a manual network search as the phone if in Automatic will still be looking for the Spanish Network
on 16-12-2021 19:37
Surely an automatic network setting will mean it automatically searches for a new network when it loses connection with a previous one (rhetorical question).
I can only guess but, as you are on unlimited data, you are restricted to 25gb in the eurozone before extra charges occur. If you have a send cap, the charges can't be applied, so the data stops.