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Credit check that’s taken over 24 hours

Hope77
Level 1: Joiner
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on ‎09-04-2025 12:45

on ‎09-04-2025 12:45

Hi, I just wanted to check when I expect to receive confirmation on the credit check, I got an email from the credit check team saying they will review my application and get back to me within 24 hours - which has now past. Please help.

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MI5
Level 94: Supreme
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on ‎09-04-2025 12:47

on ‎09-04-2025 12:47

@Hope77 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , X (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Hope77
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on ‎09-04-2025 17:17

on ‎09-04-2025 17:17

Thank you, I’ll try this and let you know the update!

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