Solved: Re: Charge on my Last Bill

AmberHallett150 · ‎19-04-2022

Hi, please can you confirm what the charge for £28.99 was for in my last bill is under Apple MLTXLY9FMB? Thank you

gmarkj · ‎19-04-2022

This is a customer community @AmberHallett150 so we can't see your bill.

You can either try calling customer services on 202 or 0344 809 0202, or messaging on social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎19-04-2022

This is a customer community @AmberHallett150 so we can't see your bill.

You can either try calling customer services on 202 or 0344 809 0202, or messaging on social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎19-04-2022

@AmberHallett150

O2 only pass on the charges received from vendors, so in this case, you need to contact Apple to find out what the actual transaction was.

https://www.google.com/url?sa=t&source=web&rct=j&url=https://support.apple.com/en-gb/billing&ved=2ah...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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