Cant pay bill due to being locked out of my account!

[MarPat]

Hi, i am unable to pay my bill as i cant sign into my o2, my phone is broke and im using computer, i have tried to find live chat or email but haven't managed to get anywhere, i dont have a direct debit set up so the bill needs to be paid manually, i really dont know what else to do and im worried about my credit being affected by the missed payment can anybody help thanks.

[Bambino]

@MarPat Download Skype: Guide: A Guide to Skype 

Call the Payment Management Team for free on 0800 902 0217/0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[MI5]

@MarPat 

Set up a direct debit whilst on the call to save future issues.