on 13-11-2012 21:47
on 13-11-2012 21:47
Hi.
My contract is a 24 month one and the contract renewal date is for the 29th of this month but I didn't realise that I had to give a 30 day notice on cancellin' my contract and I would like to cancel it before then. Only because I've seen a new phone for a better deal
How would I go about cancellin' it and would I incur a fee because I haven't given 30 days? Also would my contract end on the date it's supposed to get renewed or would it become a rollin' contract because I haven't given 30 days?
This is my 1st contract phone so I don't really know the procedures of what comes with cancellin' it so I am soo confused.
Help please! Thanks
Solved! Go to Solution.
on 13-11-2012 22:07
on 13-11-2012 22:07
Yes that's right but don't cancel your direct debit until you have paid the final bill.
on 13-11-2012 21:51
on 13-11-2012 21:51
You need to call them and give 30 days notice otherwise your contract rolls on a monthly basis. O2 will send you an amended finalised bill for any part of the month you have/have not used. Call them tomorrow and you will have to pay this months bill and then up to the 14th of December.
on 13-11-2012 22:06
on 13-11-2012 22:07
on 13-11-2012 22:07
Yes that's right but don't cancel your direct debit until you have paid the final bill.
on 13-11-2012 22:09
on 13-11-2012 22:13
on 13-11-2012 22:13
on 13-11-2012 22:14
on 13-11-2012 22:17
on 13-11-2012 22:22
on 13-11-2012 22:22
30 days and if it expires nothing happens if you don't use it. You can request another one if you so wish after it expires but if you don't want the number, just give notice as you don't need the PAC.