Cancel my 2 year contract

[Anonymous]

Please can someone help me out? I have tried and tried to cancel my contract and I cannot get through to anyone!? 

I tried to cancel back in July and was told I had to wait until the 2 year contract was finished, it has of now and yet i am still receiving e-mails saying my bill is due next month. There is no one online and no e-mail to write to. I am not in the U.K anymore and finding this is all on purpose to create more stress and more money. 

Please could someone give me an e-mail to speak with someone and have this finished for good.

thank you

[Bambino · Accepted solution]

@Anonymous  There is no email address for O2. Please take a look at this guide: https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Also take a look here: https://www.o2.co.uk/contactus

Alternatively, as you are not in the UK any longer, you can call Customer Service on 0800 032 1402 for free using Skype or similar VOIP.

[MI5]

If you really are hitting a brick wall with other contact methods there is a complaint email address you could use
mailto:complaintreviewservice@o2.com

[jonsie]

Unfortunately your contract continues to roll over month on month until you give notice to end it. Persevere calling 202 and choose the option to leave O2.