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Can’t get through to pay bill

Garyferg
Level 1: Joiner
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I have been on hold for nearly 4 hours to speak to some one to pay my bill this is absolutely ridiculous 

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madasaf1sh
Level 78: King of Kings
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@Garyferg 

 

Use myo2 ( https://mymobile.o2.co.uk )  or call 0800 902 0217 is the only advice we can give you... 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
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Enlli
Level 69: Guiding Light
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No argument here.

Sorry we cannot help as we are all customers here so can't access accounts

You will have to persist with O2. Use the specific Payment Management number

You can get in touch with Payment Management team on 0800 902 0217 

 

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
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MI5
Level 94: Supreme
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@Garyferg 

All ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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