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Can’t access data

WESTIE261275
Level 1: Joiner
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I have plenty of data available but cannot seem to connect 

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pgn
Level 77: Grand Master
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Assuming it was working and has suddenly stopped, take a look through the tips in here, @WESTIE261275 - Guide: How can I sort out my network issues? 

And try stepping down from 5G or 4G to 3G to see if that helps, temporarily.

Finally, download the O2 My Network app and set it up to see if there is mast work ongoing in your area: https://www.o2.co.uk/apps/my-network

Good luck!

 

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pgn
Level 77: Grand Master
  • 40101 Posts
  • 245 Topics
  • 1800 Solutions
Registered:

Assuming it was working and has suddenly stopped, take a look through the tips in here, @WESTIE261275 - Guide: How can I sort out my network issues? 

And try stepping down from 5G or 4G to 3G to see if that helps, temporarily.

Finally, download the O2 My Network app and set it up to see if there is mast work ongoing in your area: https://www.o2.co.uk/apps/my-network

Good luck!

 

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