Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238749 Views
  • 2 replies
  • 2 kudos

Resolved! how to leave these guys

I have moved to another provider but no idea how to cancel this account as they never help via support

simon505 by Level 1: Joiner
  • 569 Views
  • 2 replies
  • 0 kudos

Resolved! Old phone number

Recently got a new phone with O2 and requested my old number be kept on. This hasn't happened, can anyone advise? Thanks.

Ben22 by Level 1: Joiner
  • 456 Views
  • 1 replies
  • 0 kudos

Resolved! New number not on SIM card???

 Hi, I just received my new sim in the post. I received all the paperwork via email which included my new number. However, this new number is written NOWHERE on the packaging? Is this standard? The whole reason I wanted to know the number in advance ...

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Resolved! A dishonest ploy by o2

About a week ago I received a SIM card from O2, I thought it was another promotion and simply threw it in the bin as I don't need another service. Today I check my account and see that I have been charged £10 by O2. It has taken me half a day to work...

Resolved! over charged for roaming

I went to Croatia, which is long and thin and shares a border with Bosnia and Herzegovina. I got a text saying that croatian roaming was taken out of my UK usage, and another saying that roaming in Bosnia and Herzegovina was going to be very expensiv...

Simon__ by Level 1: Joiner
  • 2073 Views
  • 8 replies
  • 0 kudos

Resolved! Sim plans

Hi i want to end my plan

jodi40 by Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer number to O2

I am in the process of transferring sim from Virgin to O2 and have just received my new sim card. I have sent Puc code to bring my number but it is not showing on my account. I dare not put the sim in my phone until the number is correct?

Delbohy by Level 1: Joiner
  • 912 Views
  • 2 replies
  • 0 kudos

Resolved! My bill

Hi, o2 is telling me that my bill is overdue and they stopped my phone calls. But I’ve paid for my bill! I said on my bank statement it’s been paid.

Ieva1 by Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on, abroad

Last month I was planning a trip to Lisbon so I checked in store regarding charges when in Europe. "No problem, you can your phone just like being at home". As a low data user (1GB) allowance I decided to add a bolt on of an extra 2 GB. Arriving in L...

Lisbon by Level 1: Joiner
  • 1023 Views
  • 2 replies
  • 0 kudos

Resolved! Device plan (tariff)

I’m paying for my Samsung galaxy book but it includes a monthly tariff that I wish that was not included as I have never used the SIM card that the laptop came with but I’m still paying monthly for the plan and I would like to cancel the tariff but s...

L1ly by Level 1: Joiner
  • 546 Views
  • 1 replies
  • 0 kudos