Solved: Re: Breakup

Sedge121 · ‎11-11-2024

Hi. I've got 3 phone contracts with yourself but one i need to change into my ex partners name if I can

Enlli · ‎11-11-2024

You can't. Your ex partner can take out a contract, passing the credit check. Then you both can arrange to migrate across the number.

However, you could change the payments to come out of thier bank

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎11-11-2024

You can't. Your ex partner can take out a contract, passing the credit check. Then you both can arrange to migrate across the number.

However, you could change the payments to come out of thier bank

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎11-11-2024

@Sedge121

Not possible to change names.

A new contract must be taken by the person and pass credit checks, thebn migrate the number.

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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