Bill

[Ss2]

My monthly bill has gone up by over £5 without me knowing and I don’t know how to contact 02 can someone please tell me

how to speak to them directly. I tried the live chat and it always says it’s not working.

[Cleoriff · Accepted solution]

Hi @Ss2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.