Bill

[Mikhail3379]

I’ve paid off device and cancelled airtime. Why fo you still charge me? I cancelled insurance on watch long ago but still charged for it

[pgn · Accepted solution]

@Mikhail3379 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on  Facebook (https://o2uk.co/O2CFB) ,

 Twitter (https://o2uk.co/O2CTW) or

 Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck!