Solved: Adding devices - O2 broken - at a loss.

MikeES · ‎11-01-2022

I have/pay for 4 o2 pay monthly contracts me, 2 sons and daughter.

I have (only ever had) one email address that i use on MyO2 this has my daughters number associated with it. I get notification of bills to this address showing £44/month ( I think me and one son) nut looking at MyO2 its £18 (daughter)

If the other 3 contracts used to be on MyO2 but are not now. If I try to add them I am told they are already registered (no idea where)

Any suggestions? It appears that O2 dont do chat support now

Mike Hhhhhheeeeeellllppppp!!!!

MI5 · ‎11-01-2022

@MikeES

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-01-2022

@MikeES

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Adding devices - O2 broken - at a loss.

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable