@SaraP21
Your balance is zero because the credit was use to give you allowances.
You can see what you have in your MyO2 https://mymobile.o2.co.uk/
Pay As You Go: Introducing "Rolling Plans"
To stop the notifications call 4445 and ask to have balance notifications turned off.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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