Solved: Re: SIM card

mazen47 · ‎18-03-2021

I have mobile No [personal details removed] pay as you go! The phone now says no service ... it may need topping up but I cannot use the phone to do so! Please advise

MI5 · ‎18-03-2021

@mazen47

All ways to top up here Guide How to Top Up (PAYG)

If it has been disconnected you'll need to contact O2 to reconnect it Guide: Coronavirus Community Help and Support

You must make a call at least once every 6 months to keep it active.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-03-2021

@mazen47

All ways to top up here Guide How to Top Up (PAYG)

If it has been disconnected you'll need to contact O2 to reconnect it Guide: Coronavirus Community Help and Support

You must make a call at least once every 6 months to keep it active.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎18-03-2021

@mazen47

Please also edit your post to remove your number as the forum is public and you may get spammed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

mazen47 · ‎18-03-2021

Thank you for your advice

MI5 · ‎18-03-2021

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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