Solved: Removing the big bundle from my phone

Afiya · ‎23-12-2021

How do I remove the big bundle off my phone and just use standard rates?

MI5 · ‎23-12-2021

You can't with O2.

You will need to use a different network such as Tesco, giffgaff or 1pMobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎23-12-2021

@Afiya

You can't with O2.

You will need to use a different network such as Tesco, giffgaff or 1pMobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎23-12-2021

You can't @Afiya, o2 only offer big bundles now.
If you want a traditional pay as you go then you need to look elsewhere - GiffGaff, Asda and 1p mobile are some options.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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