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Refund

Terrell
Level 1: Joiner
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Hi I’ve topped up £10 but I would like a refund as I have decided to go with the rolling plan.

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MI5
Level 94: Supreme
  • 152372 Posts
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@Terrell 

There are no refunds on PAYG but if you call customer service on 4445 they should be able to convert your tariff for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152372 Posts
  • 651 Topics
  • 29084 Solutions
Registered:

@Terrell 

There are no refunds on PAYG but if you call customer service on 4445 they should be able to convert your tariff for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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