Port my number

[Arshad72]

It’s been six day since I lost signal on my old sim but number hasn’t been ported over tried to contact O2 via watsapp, Twitter, instagram but no postive reply. 
My friends and family can’t get through to me except watsapp. No one in O2 seems to know what’s going on, very bad customer service. Some of the advisors gave me impression that if I switch to pay monthly plan they will port my number straight away.

I have contacted ofcome (Ref 

01525523), let’s see. I had enough of O2 no sooner my old number transferred I will ask for PAC and switch to a different provider.

[pgn]

Hi @Arshad72 - nobody here can access your account, but there are O2 Advisors who can help. I am tagging @O2Lisa who may be able to help with your port problem, keep an eye on your PMs here after 8am, she needs some account info from you to follow up within O2.

Good luck.

[MI5]

@Arshad72 

There is an issue currently with the company that provides number ports to all networks.

It is widely known and being worked on.

[O2Lisa]

Morning all, thanks for the tag @pgn 

I am so sorry about this @Arshad72, I can assure you this issue is being worked at the highest priority. It is something we are aware of and as soon as I have any updates I will post on here.