Pay As You Go Mobile Broadband Sim

[Ledcatherine]

Hi,

I've had notification that O2 are discontinuing our 12 month mobile broadband sim.

It expires on 1st July 2025 - will I be able to continue using it until it expires?

[Cleoriff]

@Ledcatherine 

You should be able to but you need clarification.

Contact O2 to check Guide: How to find help & contact O2 

[Enlli · Accepted solution]

The press release from O2 states the service will close on 31st January after which the SIM cannot be used.

[MI5]

@Ledcatherine 

You need to contact O2 on 4445 to get any outstanding credit refunded.

[Cleoriff]

The mobile Broadband devices are still showing in the shop and stating nothing about closure date.

I understood they wouldn't sell it after January 25 and thought current contracts would be honoured?

That's why I told @Ledcatherine to check.

https://www.o2.co.uk/shop/mobile-broadband?cnd=new 

@LedcatherineHaving checked, @Enlli is correct. You will be able to use the service up tp 31st January then it will be closed..

https://www.oxfordmail.co.uk/news/24736944.o2-discontinue-payg-mobile-broadband-ipad-sim-service/ 

[Enlli]

@Cleoriff The devices will still be on sale as the Contract side of things is not closing.

[Cleoriff]

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@Enlli wrote:

@Cleoriff The devices will still be on sale as the Contract side of things is not closing.

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Yes @Enlli  and as they are unlocked, you can use any network data sim.

[Enlli]

@Cleoriff Or take them out as a contract which is still showing the old annual rise formula, wait for the text then leave the airtime penalty free 😉