Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51651 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26127 Views
  • 19 replies
  • 2 kudos

Unable to send txt from france

Hi, I can receive txts ok but am unable to send them.I have plenty of credit but added another £10 just to play safe.Obviously I have signal as I can receive txts but just cannot send.I can't contact O2 support as whenever I pick "help" in the androi...

Rich867 by Level 1: Joiner
  • 161 Views
  • 4 replies
  • 0 kudos

Resolved! leaving o2

i need to speak with someone about leaving o2 as my father in law passed away i we don't need the contract - i just cant get to speak to anyone....

jcf66f16 by Level 1: Joiner
  • 179 Views
  • 2 replies
  • 0 kudos

Tarif

I got this sim and it was on the 10 bundle. I didn’t know I topped up £30 wanting to be on the big bundle. I want to change to the 30 bundle today

Hurst484 by Level 1: Joiner
  • 186 Views
  • 7 replies
  • 0 kudos

Password

Yesterday my phone asked me to sign in to my email account (NTLWorld)Today I tried to use my email on my computer but password was rejected.So logged onto O2 to try and change my password only to get the message Prohibited word used.So visited the lo...

Brian-G by Level 1: Joiner
  • 182 Views
  • 2 replies
  • 0 kudos

Resolved! Sim swap

hello all, I got O2 SIM which is on CLASSIC tariff, I was asked to do som SWAP (because my SIM is old on 2g network and I need to upgrade to 4g), my question is if I do som SWAP, would I carry the CLASSIC tariff alone to the new SIM?I would appreciat...

Rui2 by Level 1: Joiner
  • 234 Views
  • 2 replies
  • 0 kudos

Resolved! How to Top up

Hello. I  can't  top up  my  pay  as go  sim

yav9yav by Level 1: Joiner
  • 160 Views
  • 1 replies
  • 0 kudos

Resolved! O2 website caught out again

Most of use regulars knew this and mistakes can happen but it's the fact that these errors are not quickly rectified that is the worrying thing. https://www.ispreview.co.uk/index.php/2024/10/o2-uk-clarify-contradictory-claim-of-5g-support-on-payg-pla...

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Enlli by Level 69: Guiding Light
  • 396 Views
  • 5 replies
  • 0 kudos