My account

[KaueBez]

I bought a SIM card, pay as you go, Rolling Plan. At the same time I requested to keep the same number. I mean, I wanted to use my number from another network.I received this week my SIM card. I popped it into my phone and followed the instructions to activate my plan. However, it was not possible to do it, because I came across a message which said that I don’t have any O2 products. When I try to log in into the O2 App it appeared a message saying that my O2 is not available yet. 
what I have to do to have my Rolling Plan activate with my phone number from another currier?

[pgn]

Guide: Migration & porting into O2  and Pay As You Go: Introducing "Rolling Plans" should help.

You may need to talk to O2, call one of the numbers below in the morning around 08:10:

Customer Service Number Charges

From your O2 mobile	4445	Free
From a landline	0344 8090222	Standard UK rate

You can also get to O2 via Social Media, the link just below has all the ways, @KaueBez - good luck!