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If I send a text message to another o2 customer on pay as you go ,is it free?

Anonymous
Not applicable

I have moved from Giff Gaff to O2 pay as you go,Iam now realising that it is not free like giff gaff? is this true please?

 

If I take a contract out with o2 will it be free to call and text another O2 customer?

 

Regards

KJV

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MI5
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Calls and texts made come from bundle allowances or tariff allowances, but otherwise are charged for regardless of it being a contract or PAYG.
Which tariff are you on now?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Calls and texts made come from bundle allowances or tariff allowances, but otherwise are charged for regardless of it being a contract or PAYG.
Which tariff are you on now?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Under normal circumstances you wouldn't be charged for texting O2 numbers unless you are out of allowances or on the classic tariff. 

 

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MI5
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But they are never free like giffgaff to giffgaff to are.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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@MI5 wrote:
But they are never free like giffgaff to giffgaff to are.

No not now. Some previous payandgo tariffs were free O2 to O2 before the big bundle tariffs came in. 

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MI5
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Yeah, not seen those tariffs for a few years now....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Nope, they were all replaced when big bundles were introduced a couple of years ago but I bet many people are still on them. 

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MI5
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Until they get forced off them like the old legacy tariffs....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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@MI5 wrote:
Until they get forced off them like the old legacy tariffs....

That's the O2 way......

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MI5
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For sure !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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