Existing credit for rolling plan

[Slimjim123]

I have £5 credit but I keep getting direct debited £15 for rolling plan. Can I please be direct debited for £10 so that I can use the £5 credit?

[pgn · Accepted solution]

Credit will remain until it is used for an out of tariff charge, @Slimjim123 - unless you switch to Big Bundle for a month, to deplete credit amount, then back to Rolling Plan. Can be done in your MyO2.

https://www.o2.co.uk/help/pay-as-you-go/rolling-plans