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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 51697 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 26160 Views
  • 19 replies
  • 2 kudos

Trying to change my auto top up

I'm trying to amend my auto top up but it keeps kicking me back to sign in page even though I'm already signed in.

sue410 by • Level 1: Joiner
  • 394 Views
  • 2 replies
  • 0 kudos

Mobile Data

It doesn’t let me use my mobile data hotspot and when I try to activate it it says unavailable and to speak to 02.

CorbinT by • Level 1: Joiner
  • 481 Views
  • 3 replies
  • 0 kudos

Resolved! Money taken yet phone not topped up!

Hello I have just switched from pay as you go to. Rolling plan and it has taken £17.50 off me however I’m still sat with no data etc!

Member by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! Topup

I recharged by doctor sim & they get a pin...but i cant recharge or cant make a call...due to out of UK...please help

Vaskar by • Level 1: Joiner
  • 28098 Views
  • 1 replies
  • 0 kudos

Tariff

i recently changed my tariff to the £15 rolling plan that is due to go active on the 2nd but i’m running out of data so what can i do?

dexrah by • Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! wifi calling

please can you enable wifi calling on my pay as you go sim

JB771 by • Level 1: Joiner
  • 659 Views
  • 3 replies
  • 0 kudos

Rolling plan

Hi, I have a Rolling plan with 50gb of data. But second month I can use only 25gb because the messages what I am getting saying to me that I am in Europe zone, but all this time I am in London. Please fix this, because I am getting tired to paid extr...

swaxas by • Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel my rolling plan

I have moved counties and want to cancel my O2 pay as you go rolling plan. I do not need to switch networks within the Uk, I just want to cancel completely.

VL1 by • Level 1: Joiner
  • 605 Views
  • 1 replies
  • 0 kudos

Where’s my credit gone?

I topped up with my credit card to get my unlimited calls and texts and then I added another £10 to make a text message purchase so I thought I had £5 left and then I downloaded the app to get a further £5 credit and last week I paid another £10 for ...

inHen by • Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos

Resolved! Pay g transfer to pay m

I would like to transfer my pay as you go number onto one of my pay monthly numbers

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