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Can not make or receive calls on my new sim card, im abroad

Antek
Level 1: Joiner
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on ‎14-12-2024 16:57 - last edited on ‎15-12-2024 19:21 by Moderator

on ‎14-12-2024 16:57 - last edited on ‎15-12-2024 19:21 by Moderator

Hi.

Ive activated my sim a month ago, ive top up twice, my balance is £25 my phone nr is: *********... please help I can not make or receive any calls or messages...

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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on ‎16-12-2024 08:04

on ‎16-12-2024 08:04

@Antek 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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