Big bundle

[Fishwick2020]

Hi I topped up my phone yesterday £15 for a bundle I have confirmation that £10 had been taken for my bundle but now says I need to top up again

[Cleoriff · Accepted solution]

Hi @Fishwick2020 

This is a community forum. You need to contact O2.

Call 4445 or use social media

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles