Solved: Re: Balance

Jakub11 · ‎01-10-2020

Good afternoon,

Yesterday I bought 10£ pay as you go card. I can make calls and send texts messages but after every call/text the information pops up “your balance is 0£”. Please how can I fix it

MI5 · ‎01-10-2020

@Jakub11

You need to call 4445 and ask them to turn off blance alerts.

PAYG help here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-10-2020

@Jakub11

You need to call 4445 and ask them to turn off blance alerts.

PAYG help here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Balance

Using my Pay As You Go phone in Florida

My number has become extinct

Talkalot

Hello

999 days