Solved: payment date

Anonymous · ‎21-08-2017

Hello i just wonder if i could change my payment date

adamtemp64 · ‎21-08-2017

You need to ring O2 on 202 and ask for the change it is the bill creation date that needs to be 14 days before you want the direct debit to come out of the bank.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64 · ‎21-08-2017

You need to ring O2 on 202 and ask for the change it is the bill creation date that needs to be 14 days before you want the direct debit to come out of the bank.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎21-08-2017

@Anonymous Sorry but this isn't customer service so we can't do that for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎23-08-2017

Hello @Anonymous, welcome to the O2 community!

As they said, you have to Get in touch with Customer Service if you want to change your billing or payment date.

Please let us know if we can help you more

Thanks @MI5 and @adamtemp64 for your help

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

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