o2 open as a family member

[Anonymous]

Hi, I have a parent who works for the NHS. Does anyone have a step by step instruction of how to get the discount applied to my refresh contract?

I know you have to go to this website - https://o2open.co.uk/O2Open/servlets/SignUp. Do I put in my mother's name and details in here so she get's texted a open code?

After I have that code, I believe I'm meant to text "Open" to 2020. After I've done that it sends instructions to text the code, name, mobile number etc. Do I put in her name and my mobile number? or my name and my mobile number?

How do they even verify that she even works for the NHS?

Thanks

[MI5 · Accepted solution]

All explained here http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...
You have to do it from your phone number but you can use your Mothers details to get the code.

[Anonymous]

Thanks! It doesn't explain though how if I use my mothers details to get the code how o2 verify that my mum actually works for the nhs.

Also how does where I purchase my phone from affect the 30% discount. I want to get the s6 edge with the 10gb tariff, but this isn't available on the o2 site, only with carphone warehouse

[Cleoriff]

@AnonymousA personal thanks from me for asking all those detailed questions. Things I have actually wanted to know in order to understand the process.

Its easy enough for me to provide a link...but as I dont use Open, I have always wondered how it works from a users perspective. (Even though the guide by @MI5 is very easy to understand)

[MI5]

You have to buy direct from O2.
You can't get it from CPW and have the discount.

[Cleoriff]

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@MI5 wrote:
You have to buy direct from O2.
You can't get it from CPW and have the discount.

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And @MI5 ....do you have to be on the Refresh tariff?..

[MI5]

SIMO too I believe.
To answer about validating eligibility, it says:
Proof of identity in the form of a payslip or company ID is required. One card or code per person, per calendar year.
Taken from here: http://www.o2.co.uk/termsandconditions/rewards/o2-open-terms-and-conditions

[Anonymous]

Except when does the process of showing them valid id even happen when you get a code online and apply the code via text?

[Toby]

Hi @MI5

I'll want to add this guide to out upcoming Knowledge Base. Is there anything specific that you'd like to add? 

[jonsie]

No validation needed when submitting by text....but they do say they check! How?