Solved: lost phone

Vince45 · ‎12-04-2023

have lost my phone with my PAYG sim having cash on it Can you transfer this cash to a new sim?

madasaf1sh · ‎12-04-2023

You will need to call Customer Services on 4445 or 0344 809 0222 and they should be able to help.

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iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎12-04-2023

@Vince45

You will need to call Customer Services on 4445 or 0344 809 0222 and they should be able to help.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Vince45 · ‎12-04-2023

thanks

MI5 · ‎12-04-2023

@Vince45

You'll need to block the phone too to prevent anyone else from using it Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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