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Worst software I have ever come across

Verypoff
Level 1: Joiner
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on ‎15-08-2023 19:17

on ‎15-08-2023 19:17

Why is your software so BAD. It is impossible to proceed in ANY section. You are now VERY close to loosing another customer. Why dont you just have a contact us email address ?

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MI5
Level 94: Supreme
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on ‎15-08-2023 19:21

on ‎15-08-2023 19:21

@Verypoff 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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‎15-08-2023 19:33 - edited ‎15-08-2023 19:34

‎15-08-2023 19:33 - edited ‎15-08-2023 19:34

The reason companies are getting rid of email customer service emails is because customers are stupid, and email full card numbers, bank account details and all manner of personal details, via an unsecure, and not guaranteed to be delivered service, that then sits on peoples gmail, yahoo etc mail service..  as well as a companies mail server...

Here is how to cancel your contract Guide: Cancelling Your Contract 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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