Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! How to text o2 to renew bundle early

How can I text o2 to renew bundle early as it renews on 1st June but I want it renewing now as I have topped up

Resolved! don't want to renew contract

HI Team My current contract is getting Expired in September 11. So please don't continue after that

Resolved! Payment for unasked for product

I was obliged to pay for an asked for product just under 3pounds this month and it is not even described. Please explain. My thanks.

Resolved! Roaming charges

Are there roaming charges in North Macadonia?

Resolved! off to abu dhabi

do i need a roaming package

O2 refused to unlock my O2 wifi device from O2 network

I bought a Huawei Wifi E5573B from ebay but this wifi device is locked to O2 network. It does not work on other network sim cards. Since O2 declined my card payment recently, I want to unlock my wifi device from O2 network and change to another provi...

Resolved! New phone

I’m thinking of buying a new phone (S23 plus) direct from Samsung as can get it discounted, my query is can I put my sim straight from my Samsung S9 into it. I’m on a sim only 24 plan.

Resolved! o2 extra wont let me activate

Hello, I have amazon prime as an o2 extra and everytime i go to activate it tells me there is an error and to try again. I only have 8 days left to activate. Can someone please help. Thanks

Promo Codes

I got my Samsung S23 with the promotion for the Galaxy Buds 2 for £1 but I haven't received the email with the code to activate the discount. I was on the phone with o2 and the guy I spoke to said that he filled out the form for me to get it and it s...

Resolved! £1 Ear bud offer

Has anybody received the code to claim ear buds for a £1 ?It's been over 30 days since I placed my order and still haven't received the code, I've contacted O2 and I've been told twice I will receive the code within 48 hours...still waiting!!

O2

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