Solved: Travel charges

PennyH · ‎02-05-2023

I'm currently in Greece but am being charged as though I am in Turkey. What can I do to prevent this?

Enlli · ‎02-05-2023

Common problem. Your phone connects to the strongest signal which in some places is Turkish

Go into network search, turn off automatic and select a Greek network

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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MI5 · ‎02-05-2023

@PennyH

Manually select a Greek network.

Guide: Roaming in Turkey and Cyprus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎02-05-2023

Common problem. Your phone connects to the strongest signal which in some places is Turkish

Go into network search, turn off automatic and select a Greek network

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Cleoriff · ‎02-05-2023

Check your network and change it to a Greek one. Avoid Turkey at all costs @PennyH

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