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Samsung probud3 - discount code

Harry03L
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I still haven't received my discount code for the Samsung Probud 3's following my qualifying purchase of my s25. Is this the same as everyone else or have you received yours already? 

Thanks,

Harry

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Dave-O2
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Afternoon @Harry03L 

 

We're working to send out codes to remaining eligible customers via SMS shortly, please keep an eye on your phone for this message 😁

View solution in original post

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Enlli
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They seem to be coming around 40 to 45 days after purchase. After that time contact O2

Guide: Gift with Purchase  

Guide: How to find help & contact O2 

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Dave-O2
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Afternoon @Harry03L 

 

We're working to send out codes to remaining eligible customers via SMS shortly, please keep an eye on your phone for this message 😁

Message 3 of 9
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nealfitz1987
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Hi Dave,

 

Just wanted to double check on this, I am also in the same boat, I contacted O2 this afternoon and the lady said that the S25 Ultra was not part of the promotion it was the Galaxy Z Fold. I bought my s25 on 3rd Feb so was due a code by 5th March. Just weary that the time to redeem is fast approaching, any help would be grateful (I couldn't figure out how to PM you)

Thanks for your help

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jonsie
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nealfitz1987
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Thanks! Will PM now

Message 6 of 9
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jonsie
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nealfitz1987
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THIS ISSUE HAS NOW BEEN RESOLVED. SOLUTION AS ABOVE. (I can't figure out how to make this appear as a solved solution 😔)

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Oxonian
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You cannot @nealfitz1987 as only the original poster - @Harry03L - or a moderator such as @Dave-O2 can do so ! 👍 

Message 9 of 9
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