on 28-08-2019 09:11
This morning I had a text message from O2 about running site maintenance but the text has a phone number on it and ask to fill in details like my address and card details, is this from O2 or is this a scam?
It says
From o2:We are runing site maintenance! confirm your details to avoid disconnection using our secured link: o2-up.gradeserver.co.uk/customer
Thanks
o2...
on 28-08-2019 09:15
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 28-08-2019 10:00
on 28-08-2019 10:00
on 28-08-2019 10:14
on 28-08-2019 10:14
Thanks for the mention on this one @gmarkj!
@SimonPoole This doesn't sound legitimate to me so I would advice not responding to it. I'll also flag it to the fraud team so they can investigate.
Thanks for letting us know and I'll drop you a message if I need any additional details.
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on 28-08-2019 10:21
on 28-08-2019 10:21
At first I thought it was legit but when it askfor my card details... it when the alarm bells saying that can't be right, lucky I didn't fill it out but I have forward the text message to 7726
Mind you the only new thing I learnt is how to forward a text message lol
28-08-2019 10:28 - edited 28-08-2019 10:30
28-08-2019 10:28 - edited 28-08-2019 10:30
If this is a scam they have jumped on it pretty quickly.
I have had 3 texts recently stating O2 are doing maintenance in my area (post code given)
However, that was it, nothing else asked for. The only link to click on was the network status. It was from O2-UK.
Veritas Numquam Perit
on 28-08-2019 14:26
on 28-08-2019 14:26
Gee they are bloodi quick these guys and I agree it's a total scam as the maintenance has now finished anyway.
on 28-08-2019 21:24
on 28-08-2019 21:28