Number transfer

[Tjmac]

I have requested my number to be ported over from Giff Gaff to O2.  

The number I am wishing to transfer has stopped working on my old phone (before 8am this morning), but is still not working on my new phone (now 14:16)  How long does it normally take? I need this number for work purposes?

Unable to find a telephone number to actually speak to a person at o2 which is pretty rubbish seeing as they are a communications company..  

Can anyone help?

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2

[MI5 · Accepted solution]

@Tjmac 

It can take up to 24 hours in worst cases.

Keep rebooting your phone Guide: Migration & porting into O2