Solved: European roaming charges

Anonymous · ‎25-05-2017

I've just received a text notifying me of the changes from 15 June, when all calls, text and data used in the Europe Zone come out of my usual UK allowance...

I will be in Italy from 12 June and already have the 02 Travel bolt-on which presumably will be effective from 12 to 14 June. But do I have to do anything from 15 June onwards, to switch from 02 Travel to make sure I am not charged for this for the rest of my stay and instead am using the new service with my usage coming from my usual UK allowance?

MI5 · ‎25-05-2017

No need to do anything.
It will switch automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-05-2017

No need to do anything.
It will switch automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-05-2017

Brilliant - thanks for the speedy response!

MI5 · ‎25-05-2017

Enjoy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎25-05-2017

Where in Italy you going @Anonymous? Jealous!

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European roaming charges

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