This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Delivery of new phone

Go to solution
Anonymous
Not applicable

on ‎16-03-2017 22:04

on ‎16-03-2017 22:04

Upgraded my phone tonight. Then advised later that  it will be delivered tomorrow, while I'm at work!! Now can't get  of anyone to ask about delivery to my workplace. Delivery company won't change delivery address for me.

Message 1 of 4
2,631 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to Cleoriff
  • 152219 Posts
  • 651 Topics
  • 29030 Solutions
Registered:

on ‎16-03-2017 22:36

on ‎16-03-2017 22:36

If it is scheduled for tomorrow you will see tracking details under "Recent Orders" in your MyO2 http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 4
2,621 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 152219 Posts
  • 651 Topics
  • 29030 Solutions
Registered:

‎16-03-2017 22:14 - edited ‎16-03-2017 22:15

‎16-03-2017 22:14 - edited ‎16-03-2017 22:15

Customer service opens at 8.00am

You could try live chat up 'till 11.00pm but we'd really recommend calling in the morning.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
2,629 Views

Go to solution
Cleoriff
Level 94: Supreme
In response to MI5
  • 128548 Posts
  • 835 Topics
  • 7599 Solutions
Registered:

on ‎16-03-2017 22:31

on ‎16-03-2017 22:31

They won't change delivery address for security reasons.

I would really advise you contact customers services as early as possible as indicated by @MI5. Personally I am always a 'bit wary' re next day delivery notifications. When you call, ask specifically if the device IS actually out for delivery. If it's not ....you may be able to change the date @Anonymous

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
2,623 Views

Go to solution
MI5
Level 94: Supreme
In response to Cleoriff
  • 152219 Posts
  • 651 Topics
  • 29030 Solutions
Registered:

on ‎16-03-2017 22:36

on ‎16-03-2017 22:36

If it is scheduled for tomorrow you will see tracking details under "Recent Orders" in your MyO2 http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
2,622 Views
0 Kudos
Top Kudoed Authors
View All
Top