Changing account name to company name in order to ...

Anonymous · ‎17-07-2017

Can you advise how I change the name of my mobile account to my company name.

I've been advised that I need to do this in order to claim VAT,

jonsie · ‎17-07-2017

a) I'm fairly sure you can't do this without closeout the account and opening a new account in good business name

b) As long as you are vat registered and the account is in your name you should be able to claim the Vat.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎17-07-2017

You will also need to as customer services to turn on VAT invoicing for your account if it is not already set up that way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎24-07-2017

Good morning @Anonymous! How are you doing? Did you manage to get the VAT enabled on your account in the end? It would be lovely to hear how you're getting on!

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