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Cancel phone insurance

MrsPid
Level 1: Joiner
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on ‎29-03-2020 14:55

on ‎29-03-2020 14:55

Does anyone know if there any other ways of cancelling my phone insurance as I’ve been trying to call for days and lines are just constantly busy?
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gmarkj
Level 66: Unequalled
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on ‎29-03-2020 14:59

on ‎29-03-2020 14:59

If your insurance is with o2 directly then unfortunately calling customer services is the only way.
Sorry.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
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on ‎29-03-2020 15:00

on ‎29-03-2020 15:00

@MrsPid 

Calling is the only way, sorry.

Guide: How to find help & contact O2 

Skype https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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