@Beetroot
If this is the first top up, you need to use a voucher.
See all ways to top up here
Guide How to Top Up (PAYG)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
