Hi everyone, Welcome to the Other Devices board! If you have a device that's not Apple or Android or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account ple...
I have a new 5G data modem and SIM which connects to the O2 network using 4G but not 5G.Is there a process to have equipment verified by O2?And/or to check compatibility?I have been informed that the 5G modem unit can support EN_DC B20_n78, B1_n78, B...
Hi - help please Is my phone data plan completly separate to my watch data plan (i have two data plans) or does my watch use any data from my phone? If they are separate, how much data does a watch plan have per month? On my iphone in the watch app, ...
My dad is in hospital with covid 350 miles away he has run out of data. Can I top his phone up from my account?
Help not able to top up my smart phoneHave tried a number of times on my accountWe are in another lockdown.O2 Shop until further notice. J
HI, If i order a set of AirPods Max from O2 online store and find them not suitable, can i return them a my local store for a refind.
Hi there, thanks to the three people who replied before I edited the original message as I didn't want to waste anyone's time! I did crack the problem: I'd read the user guide which did not cover what I needed to know, the suggestions on Google didn'...
I've got a simple phone, not a Smartphone. It longer receives texts, tried it on 2 handsets, carefully wiped the SIM, done all of the usual things and can only conclude that the SIM is damaged. I'm being chased round in circles, I can't see a 13 digi...
We have purchased a Kidsnav Smartwatch for our son, who already has a mobile handset/contract. Does anyone know if it is possible to use a duplicate 4g sim in his smartwatch rather than the 2g sim it comes with? Does having the same sim simultaneousl...
Looking for help, I’ve bought my son a gps watch and it came with an o2 SIM, I’ve charged the watch and topped up the account but can’t seem to find out how to activate the new SIM?
Hi, I placed an order online with o2 for a Fitbit. I have the order confirmation, but the email for the collection reference has gone to the wrong email address! Help - what can I do?
