17-01-2025 18:15 - edited 17-01-2025 18:15
While setting my new phone up it somehow didn’t set up currently and I can’t get further than the hello page in different languages. O2 have told me to speak to Apple but shouldn’t O2 been dealing with the issue because I got the phone from them ?
on 17-01-2025 18:43
@Claires2402
Pop to an o2 store and they can help you setup the phone or do a hard reset and start again
https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios
You might also be as well as asking Apple for help setting it up as will this guide https://support.apple.com/en-gb/105132
never-displayed
