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No signal to swap sim

Kendal
Level 1: Joiner
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I have put the new sim in my new phone and transferred all my data but I have no signal for texts or calls. I am trying to swap sim but I have no signal to receive the code by text or call 02.

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MI5
Level 94: Supreme
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@Kendal 

You need to start by texting from your old sim Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Breanna
Former Staff
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 Hi @Kendal were you able to get this sorted?

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