Help

Anonymous · ‎13-11-2017

Been trying to buy a pay monthly phone instead of a pay and go but no luck..

MI5 · ‎13-11-2017

What exactly is the problem?
Choosing?
Paying?
Acceptance?
Is this online or in store?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-11-2017

Online i get on the 02 site and get confused

jonsie · ‎13-11-2017

I'm guessing you are trying to take out a contract? Are you doing this online? We need much more information on order to help you.

Just to add, this isn't customer service and they won't see this. We are all customers here helping out from experience mixed with shared knowledge. We have if you need to speak to someone about this contact details are here ::

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎13-11-2017

I am trying to buy the nokia 3 but so far havent

MI5 · ‎13-11-2017

Do you know which phone you want?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-11-2017

Been able too

jonsie · ‎13-11-2017

Just had a look and it's allowing me to go through the various steps. Glad you got it sorted and I'm sure you are aware that it's available as a business contract only.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎13-11-2017

Click here and select the tariff you want first
https://www.o2.co.uk/shop/tariff/nokia/3/?productId=12119311-7881-4e31-ba78-05cda6de48f0&planId=&con...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎14-11-2017

Hello @Anonymous, welcome to the O2 community!

Are you still having difficulties getting the phone you want?

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→ Access for You: Registration - Find out how to register for our Access for You service.
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→ Have a query about your account? login to My O2 for help

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