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ebbie
Level 1: Joiner
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My line was port from Lebara to o2 for the past 2days and up till now I cannot use my phone

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pgn
Level 77: Grand Master
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There is a small section near the end of this guide that explains how porting works, briefly, @ebbie - see if it helps you determine what stage you are at in the process: Guide: How to get your PAC [June 2021 Update] 

Then if you need to follow up with O2, reach out via X or Facebook, the link just below has the ways. Good luck!

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